Terms & Conditions
Terms of Use, Acceptable Use Policy, and Return & Refund Policy Agreement
This Terms and Conditions Agreement ("Agreement") is a legal agreement between you ("User" or "you") and [company name] ("Company" or "we" or "us"), the owner and operator of the Platform [application Name] ("Platform") and governs your use of the online courses and services offered through the Platform. For avoidance of doubt, User may refer to a (“Teacher”) or (“Student”) solely or collectively, depending on the context where the term (“User”) is used.
The term Vendor (“Vendor or Education, training provider”) Is defined as a physical or a legal person who has a contractual relationship with the Company in order to provide educational, training resources for personal or professional development through the Platform.
The use of the term (“Platform”) does not limit the literal meaning of the term, but it also includes the mobile phone application or the Platform.
BY USING THE PLATFORM, APPLYING TO A TEACHING POSITION, TEACH AND/OR ENROLLING IN ANY ONLINE COURSE, YOU AGREE TO BE BOUND BY THE TERMS OF USE AND PRIVACY POLICY. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU ARE NOT PERMITTED TO USE THE PLATFORM, APPLY TO A TEACHING POSITION, TEACH OR ENROLL IN ANY ONLINE COURSE.
1) Online Course Services
The Company offers a Marketplace wherein the vendors are able to provide courses and classes to the users and recruiting Teachers to teach the courses and classes to the Users through the Platform.
2) User requirements
Portions of the Services can be viewed without an account. To benefit from all of the Services we offer, you must create an account and provide certain basic information about yourself, which you authorize the company to use and disclose as described in our Terms of use & Privacy Policy.
In order to use the Platform, apply to a teaching position, teach and enroll in online courses, you must be at least 18 years of age or have the consent of a parent or legal guardian. We are under the assumption that any User under the age of eighteen (18) using the Platform has obtained the consent of the parent or legal guardian and we are under no obligation to authenticate that the said User has obtained the consent of said parent or legal guardian.
In case we have been informed or we found with our own methods that the user's age is under the legal age to create an account on the Platform, we will temporary halt the account until we get the consent of their parent or guardian, and parent or guardian’ e-mail address will be demanded from the user, that according to the requirements of the law protecting children's privacy online at any of the sites or applications that are directed to children. If you doubt that your child takes part in any activities that collect personal information, and you did not receive any e-mails to notify you or request for your acceptance, please do not hesitate to communicate with us via e-mail ([email protected]).
By using the Platform, you recognize and warrant that you have the legal right and the ability to use the service in accordance with the law of your country or the country you exist in. For guided but not limited example and subject to changes in the aforementioned jurisdictions; the minimum legal age to use the service Services is 18 years for the Arab Republic of Egypt as well as Arab countries.
3) Payment and refunds
The fees for each online course are clearly stated on the Platform. Payment must be made in full at the time of enrollment. We reserve the right to modify the fees for our online courses at any time. We also reserve the right to cancel or refuse enrollment in any course for any reason.
Moreover, the Company shall not be liable for any payments/transaction between the Vendor and the Teachers.
We offer a refund policy for our courses, which is detailed on the Platform. You are responsible for familiarizing yourself with the refund policy before enrolling in a course.
In the event of a refund, the User shall be entitled to the said refund in accordance with the refund policy stated on the Platform and said refund shall be proceeded in a timely manner.
4) Transaction process
You acknowledge and agree that:
(a) you are responsible for, and you will pay the Designated Price for the Designated educational Services Provider charged through (ED World application) by the applicable online course provider, as well as other amounts the applicable vendor may charge through the Platform for any additional or different services rendered during or related to the applicable service;
(b) you remain responsible for paying all amounts required by law and/or contract, including all cost-sharing obligations (such as, but not limited to, copayments, deductibles).
(c) the Platform may process your payment and may do so in collaboration with our payment processing partner.
(d) the Platform is not responsible for any charges incurred for any products or services provided by the vendor.
(e) the Platform is not responsible for any charges submitted for processing by online course Providers;
(f) in the event you dispute any fees chargeable or charged through the Platform by an online course Provider, you will resolve such dispute directly with the applicable course Provider;
(g) by using the Transaction Processing Services, you accept the Terms of use & Privacy Policy and Terms of use & Privacy Policy of our payment processing partner with respect to Transaction Processing Services;
(h) You will promptly review all charges processed through the Transaction Processing Services, and immediately notify the Company to the extent you have any questions, concerns or disputes; in no event may you raise any questions, concerns or disputes after ten (10) days from the date of the applicable transaction; and You further acknowledge and agree that: neither the Company nor our payment processing partner will be responsible if either we or our payment processing partner are unable to complete a transaction for any reason, including but not limited to:
(A) if you have not provided us with accurate, current, and complete payment information.
(B) if you do not have sufficient available funds or available credit to complete the transaction.
(C) if you do not have an active payment card, or if we are unable to confirm your payment card information or your identity.
(D) if your account with us, your account with our payment processing partner, your access to the Services, or your access to our payment processing partner’s services has been terminated or suspended for any reason.
(E) if we or our payment processing partner have reason to believe that the requested transaction is unauthorized; or
(F) if we terminate or suspend the services, we provide to the vendor
5) Intellectual property
All content included in our online courses, including text, graphics, logos, images, and software, is the property of the Vendor or its licensors and is protected by copyright and other intellectual property laws. You are not permitted to reproduce, modify, distribute, or otherwise use any of the content without our prior written consent.
The company shall protect alongside the vendors the online courses shared through his Platform. Notwithstanding, the Company does not claim ownership of those online courses.
6) Content and Privacy
While we make reasonable efforts to provide you with accurate content, we make no guarantees, representations, or warranties, whether expressed or implied, with respect to professional qualifications, expertise, quality of work, price or cost information, insurance coverage or benefit information, or any other content available through the services. in no event shall we be liable to you or anyone else for any decision made or action taken by you in reliance on any such content. furthermore, we do not in any way endorse or recommend any individual or entity listed or accessible through the services.
All shared content by the Vendors to the Users shall remain the responsibility of such vendors. Therefore, we do not claim ownership of the vendors’ content.
The content could be recorded, saved, reproduced, broadcasted, transmitted, shared, as well as used in all types of marketing without any compensation to any party.
By agreeing on those terms, you consent that the content shall be recorded, saved, transmitted, shared without asking again for prior consent even if the User decided to delete his account and stopped using the application. No courses shall be deleted that contains any direct or indirect information regarding the deleted accounts Such data shall remain on the Platform and shall be used at the sole discretion of the company.
Notwithstanding, in some cases, we will provide separate notice and request your prior consent.
7) The services and content are informational and educational resources
The Services are only for educational purposes and intended to be used as such by for consumers. We may, but have no obligation to, publish Content through the Services that is reviewed by our editorial personnel. No party (including ED world) involved in the preparation or publication of such works guarantee that the Content is timely, accurate or complete, and they will not be responsible or liable for any errors or omissions in, or for the results obtained from the use of, such Content.
Course certificates’ badges and accreditation shall be issued by the sole discretion of the Vendor after the Users successfully finish the online courses.
8) Your responsibilities
A) Account credentials
When you create an account, you will provide a Mobile number No., Birth date, email and create a password (collectively, “Credentials”). You should keep your Credentials private and not share your Credentials with anyone else. You must immediately notify us if your password has been stolen or compromised by calling our hotline number No.) or by sending us an email ([email protected]). You may also be able to connect to the Services through a third-party service, such as Facebook or Google. If you connect to the Services through a third-party service, you give us permission to access and use your information from such third-party service as permitted by such third-party service, and to store your log-in credentials for such third-party service. The company has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed by any such third party.
B) Your responsibilities Generally
You are responsible for all use of the Services and for all use of your Credentials, including use by others to whom you have given your Credentials. You may only use the Site and the Services for lawful, non-commercial purposes. You may not use the Site in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party’s use and enjoyment of the Site or the Services. You may not attempt to gain unauthorized access to any of the Services, user accounts, or computer systems or networks, through hacking, password mining or any other means. You may not accumulate or index, directly or indirectly, any Content or portion of the Site and/or Services (including, without limitation, online courses Content, services lability, price information, and Insurance Content) for any purpose whatsoever.
You are also responsible for reviewing and complying with the terms set forth in our Acceptable Use Policy.
In addition to our rights in these Terms of Use, we may take any legal action and implement any technological measures to prevent violations of the restrictions hereunder and to enforce these Terms of use & Privacy Policy or our Acceptable Use Policy.
9) Changes to the services; terms of use
A) Changes to the services; new services
We may from time to time add new features to the Services, substitute a new service for one of the existing Services, or discontinue or suspend one of the existing Services. We may also amend some of the Services to better reflect changes in laws and regulations or to implement technical adjustments and improvements. Under no circumstances, the company will not be liable for any damages that may be created as a result of any changes to the Services or portion thereof, and the use of new services will be governed by this Agreement.
B) Terms of use
Some Services may have Terms of use & Privacy Policy (including, without limitation, policies, guidelines, and rules) that will further govern your use of that particular Service and supplement this Agreement. If you choose to register for, access or use any such Services, you may be presented with such Terms of use, which may also be found in the Terms of use, to be agreed upon prior to the use of the Service. By using those Services, you agree to comply with any such Terms of use, which are incorporated by reference into this Agreement.
10) Content you post or submit
You will have the opportunity to submit feedback regarding your experiences with online courses Providers you find through the Services, to submit inquiries concerning possible educational needs and to participate in the other interactive or community features of the Site (collectively, “Posted Information”). It is important that you act responsibly when providing Posted Information. Your Posted Information must comply with our Acceptable Use Policy, and your online course Provider reviews must comply with our guidelines for reviews.
The company reserves the right to investigate and, at our discretion, take appropriate legal action against anyone who violates these Terms of use & Privacy Policy or the Acceptable Use Policy, including without limitation, removing any offending communication from the Services, and terminating the account of such violators or blocking your use of the Services, as said below in article 13 (Termination).
By posting Posted Information through the Services, you agree to and hereby do grant, and you represent and warrant that you have the right to grant, to the company and its contractors an irrevocable, perpetual, royalty-free, fully sub licensable, fully paid up, worldwide license to use, copy, publicly perform, digitally perform, publicly display, and distribute such Posted Information and to adapt, edit, translate, prepare derivative works of, or incorporate into other works, such Posted Information.
11) Disclaimer warranty
You are responsible for choosing your own course provider, including without limitation, determining whether the applicable course provider is suitable for your educational needs based on specialty, experience, qualification, licenses and other important facts and circumstances that could impact your experience.
we provide the services “as is” and “as available.” We make no express or implied warranties or guarantees about the services. to the maximum extent permitted by law, we hereby disclaim all such warranties, including all statutory warranties, with respect to the services and the site, including, without limitation, any warranties that the services are merchantable, of satisfactory quality, accurate, fit for a particular purpose or need, or non-infringing. We do not guarantee that the results that may be obtained from the use of the services will be effective, reliable, or accurate or will meet your requirements. We do not guarantee that you will be able to access or use the services (either directly or through third-party networks) at times or locations of your choosing. We are not responsible for the accuracy, reliability, timeliness, or completeness of information provided by users of the services or any other data or information provided or received through the services. except as expressly set forth herein, the company makes no warranties about the information systems, software and functions made accessible through the services or any other security associated with the transmission of sensitive information. The company does not warrant that the site or the services will operate error-free, bug-free, or free from defects, that loss of data will not occur, or that the services, software or site are free of computer viruses, contaminants or other harmful items.
We make no representations or warranties of any kind, express or implied, with respect to our online courses or the Platform as our role here is to mediate between the vendors and the applicants to the course. Notwithstanding, we are not responsible for the content held in class.
12) Limitation of liability
To the fullest extent permitted by law, we will not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform or our online courses, even if we have been advised of the possibility of such damages.
While we’re always improving, and we hope you have an excellent experience with the online courses, your sole and exclusive remedy for any dispute with us is the cancellation of your account.in no event shall we be liable to you (or to any third party claiming under or through you) for any indirect, special, incidental, consequential or exemplary damages arising from your use of, or inability to use, the site and/or the services. no exclusions apply to any claims for lost profits, lost data, loss of goodwill, computer failure or malfunction, any other commercial damages or losses, or negligence of online courses provider utilized through use of the services, even if we knew or should have known of the possibility of such damages.
13) Termination
If you’re not using the Service appropriately, we’ll want to work with you to set things straight. But we reserve the right, if we determine it is best, to terminate, suspend and/or deactivate your account immediately, without notice, if there has been a violation of this Agreement, applicable laws or other policies and terms posted on the Site & mobile application or through the Services by you or by someone using your Credentials. We may also terminate, suspend or deactivate your account for any other reason, including inactivity for an extended period. The company shall not be liable to you or any third party for any termination, suspension or deactivation of your access to the Site and/or the Services. Further, you agree not to attempt to use the Site & mobile application and/or the Services after any such termination, suspension or deactivation (except where deactivation is due solely to inactivity, and you are permitted to create another account).
14) Indemnification
Upon a request by us, you agree to defend, indemnify, and hold harmless us, our employees, contractors, officers, directors, agents, parent and other affiliates, from all liabilities, claims, demands and expenses, including attorney’s fees, that arise from or are related to (a) your use of the Site and/or Services, or (b) the violation of this Agreement (including without limitation the Terms of Use, the Acceptable Use Policy, and the Terms of use), or of any intellectual property or other right of any person or entity, by you or any person using your Credentials.
In case of no violation of such terms and conditions, we will refund payment for any course that has not yet been started, but no fees can be refunded for the courses that have been started, in case the user wanted to cancel his subscription to the online course.
The termination does not entitle any person to a refund whether partially or totally.
15) Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the Egyptian Law without giving effect to any principles of conflicts of law. Any legal action or proceeding arising under or related to this Agreement shall be brought exclusively before the Egyptian courts located in Cairo, and you hereby consent to the personal jurisdiction and venue of such courts.
16) Entire agreement
This Agreement and any supplemental terms, policies, rules and guidelines posted through the Services, each of which are incorporated herein by reference, including the Terms of use & Privacy Policy, the Acceptable Use Policy and the Terms of use, constitute the entire agreement between you and us and supersede all previous written or oral agreements. If any part of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. The failure of the company to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
17) Assignment
We may assign this Agreement at any time, including, without limitation, to any parent, subsidiary, or any affiliated company, or as part of the sale to, merger with, or other transfer of our company to another entity. You may not assign, transfer or sublicense this Agreement to anyone else and any attempt to do so in violation of this section shall be null and void.
18) Waiver
The failure of either party to enforce any provision of this Agreement shall not be deemed a waiver of such provision or any other provision of this Agreement.
19) Language
This Agreement has been provided in the English and Arabic languages, and in case of any inconsistency between the translated texts in Arabic and the English text, the English text shall prevail.
The term Vendor (“Vendor or Education, training provider”) Is defined as a physical or a legal person who has a contractual relationship with the Company in order to provide educational, training resources for personal or professional development through the Platform.
The use of the term (“Platform”) does not limit the literal meaning of the term, but it also includes the mobile phone application or the Platform.
BY USING THE PLATFORM, APPLYING TO A TEACHING POSITION, TEACH AND/OR ENROLLING IN ANY ONLINE COURSE, YOU AGREE TO BE BOUND BY THE TERMS OF USE AND PRIVACY POLICY. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU ARE NOT PERMITTED TO USE THE PLATFORM, APPLY TO A TEACHING POSITION, TEACH OR ENROLL IN ANY ONLINE COURSE.
1) Online Course Services
The Company offers a Marketplace wherein the vendors are able to provide courses and classes to the users and recruiting Teachers to teach the courses and classes to the Users through the Platform.
2) User requirements
Portions of the Services can be viewed without an account. To benefit from all of the Services we offer, you must create an account and provide certain basic information about yourself, which you authorize the company to use and disclose as described in our Terms of use & Privacy Policy.
In order to use the Platform, apply to a teaching position, teach and enroll in online courses, you must be at least 18 years of age or have the consent of a parent or legal guardian. We are under the assumption that any User under the age of eighteen (18) using the Platform has obtained the consent of the parent or legal guardian and we are under no obligation to authenticate that the said User has obtained the consent of said parent or legal guardian.
In case we have been informed or we found with our own methods that the user's age is under the legal age to create an account on the Platform, we will temporary halt the account until we get the consent of their parent or guardian, and parent or guardian’ e-mail address will be demanded from the user, that according to the requirements of the law protecting children's privacy online at any of the sites or applications that are directed to children. If you doubt that your child takes part in any activities that collect personal information, and you did not receive any e-mails to notify you or request for your acceptance, please do not hesitate to communicate with us via e-mail ([email protected]).
By using the Platform, you recognize and warrant that you have the legal right and the ability to use the service in accordance with the law of your country or the country you exist in. For guided but not limited example and subject to changes in the aforementioned jurisdictions; the minimum legal age to use the service Services is 18 years for the Arab Republic of Egypt as well as Arab countries.
3) Payment and refunds
The fees for each online course are clearly stated on the Platform. Payment must be made in full at the time of enrollment. We reserve the right to modify the fees for our online courses at any time. We also reserve the right to cancel or refuse enrollment in any course for any reason.
Moreover, the Company shall not be liable for any payments/transaction between the Vendor and the Teachers.
We offer a refund policy for our courses, which is detailed on the Platform. You are responsible for familiarizing yourself with the refund policy before enrolling in a course.
In the event of a refund, the User shall be entitled to the said refund in accordance with the refund policy stated on the Platform and said refund shall be proceeded in a timely manner.
4) Transaction process
You acknowledge and agree that:
(a) you are responsible for, and you will pay the Designated Price for the Designated educational Services Provider charged through (ED World application) by the applicable online course provider, as well as other amounts the applicable vendor may charge through the Platform for any additional or different services rendered during or related to the applicable service;
(b) you remain responsible for paying all amounts required by law and/or contract, including all cost-sharing obligations (such as, but not limited to, copayments, deductibles).
(c) the Platform may process your payment and may do so in collaboration with our payment processing partner.
(d) the Platform is not responsible for any charges incurred for any products or services provided by the vendor.
(e) the Platform is not responsible for any charges submitted for processing by online course Providers;
(f) in the event you dispute any fees chargeable or charged through the Platform by an online course Provider, you will resolve such dispute directly with the applicable course Provider;
(g) by using the Transaction Processing Services, you accept the Terms of use & Privacy Policy and Terms of use & Privacy Policy of our payment processing partner with respect to Transaction Processing Services;
(h) You will promptly review all charges processed through the Transaction Processing Services, and immediately notify the Company to the extent you have any questions, concerns or disputes; in no event may you raise any questions, concerns or disputes after ten (10) days from the date of the applicable transaction; and You further acknowledge and agree that: neither the Company nor our payment processing partner will be responsible if either we or our payment processing partner are unable to complete a transaction for any reason, including but not limited to:
(A) if you have not provided us with accurate, current, and complete payment information.
(B) if you do not have sufficient available funds or available credit to complete the transaction.
(C) if you do not have an active payment card, or if we are unable to confirm your payment card information or your identity.
(D) if your account with us, your account with our payment processing partner, your access to the Services, or your access to our payment processing partner’s services has been terminated or suspended for any reason.
(E) if we or our payment processing partner have reason to believe that the requested transaction is unauthorized; or
(F) if we terminate or suspend the services, we provide to the vendor
5) Intellectual property
All content included in our online courses, including text, graphics, logos, images, and software, is the property of the Vendor or its licensors and is protected by copyright and other intellectual property laws. You are not permitted to reproduce, modify, distribute, or otherwise use any of the content without our prior written consent.
The company shall protect alongside the vendors the online courses shared through his Platform. Notwithstanding, the Company does not claim ownership of those online courses.
6) Content and Privacy
While we make reasonable efforts to provide you with accurate content, we make no guarantees, representations, or warranties, whether expressed or implied, with respect to professional qualifications, expertise, quality of work, price or cost information, insurance coverage or benefit information, or any other content available through the services. in no event shall we be liable to you or anyone else for any decision made or action taken by you in reliance on any such content. furthermore, we do not in any way endorse or recommend any individual or entity listed or accessible through the services.
All shared content by the Vendors to the Users shall remain the responsibility of such vendors. Therefore, we do not claim ownership of the vendors’ content.
The content could be recorded, saved, reproduced, broadcasted, transmitted, shared, as well as used in all types of marketing without any compensation to any party.
By agreeing on those terms, you consent that the content shall be recorded, saved, transmitted, shared without asking again for prior consent even if the User decided to delete his account and stopped using the application. No courses shall be deleted that contains any direct or indirect information regarding the deleted accounts Such data shall remain on the Platform and shall be used at the sole discretion of the company.
Notwithstanding, in some cases, we will provide separate notice and request your prior consent.
7) The services and content are informational and educational resources
The Services are only for educational purposes and intended to be used as such by for consumers. We may, but have no obligation to, publish Content through the Services that is reviewed by our editorial personnel. No party (including ED world) involved in the preparation or publication of such works guarantee that the Content is timely, accurate or complete, and they will not be responsible or liable for any errors or omissions in, or for the results obtained from the use of, such Content.
Course certificates’ badges and accreditation shall be issued by the sole discretion of the Vendor after the Users successfully finish the online courses.
8) Your responsibilities
A) Account credentials
When you create an account, you will provide a Mobile number No., Birth date, email and create a password (collectively, “Credentials”). You should keep your Credentials private and not share your Credentials with anyone else. You must immediately notify us if your password has been stolen or compromised by calling our hotline number No.) or by sending us an email ([email protected]). You may also be able to connect to the Services through a third-party service, such as Facebook or Google. If you connect to the Services through a third-party service, you give us permission to access and use your information from such third-party service as permitted by such third-party service, and to store your log-in credentials for such third-party service. The company has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed by any such third party.
B) Your responsibilities Generally
You are responsible for all use of the Services and for all use of your Credentials, including use by others to whom you have given your Credentials. You may only use the Site and the Services for lawful, non-commercial purposes. You may not use the Site in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party’s use and enjoyment of the Site or the Services. You may not attempt to gain unauthorized access to any of the Services, user accounts, or computer systems or networks, through hacking, password mining or any other means. You may not accumulate or index, directly or indirectly, any Content or portion of the Site and/or Services (including, without limitation, online courses Content, services lability, price information, and Insurance Content) for any purpose whatsoever.
You are also responsible for reviewing and complying with the terms set forth in our Acceptable Use Policy.
In addition to our rights in these Terms of Use, we may take any legal action and implement any technological measures to prevent violations of the restrictions hereunder and to enforce these Terms of use & Privacy Policy or our Acceptable Use Policy.
9) Changes to the services; terms of use
A) Changes to the services; new services
We may from time to time add new features to the Services, substitute a new service for one of the existing Services, or discontinue or suspend one of the existing Services. We may also amend some of the Services to better reflect changes in laws and regulations or to implement technical adjustments and improvements. Under no circumstances, the company will not be liable for any damages that may be created as a result of any changes to the Services or portion thereof, and the use of new services will be governed by this Agreement.
B) Terms of use
Some Services may have Terms of use & Privacy Policy (including, without limitation, policies, guidelines, and rules) that will further govern your use of that particular Service and supplement this Agreement. If you choose to register for, access or use any such Services, you may be presented with such Terms of use, which may also be found in the Terms of use, to be agreed upon prior to the use of the Service. By using those Services, you agree to comply with any such Terms of use, which are incorporated by reference into this Agreement.
10) Content you post or submit
You will have the opportunity to submit feedback regarding your experiences with online courses Providers you find through the Services, to submit inquiries concerning possible educational needs and to participate in the other interactive or community features of the Site (collectively, “Posted Information”). It is important that you act responsibly when providing Posted Information. Your Posted Information must comply with our Acceptable Use Policy, and your online course Provider reviews must comply with our guidelines for reviews.
The company reserves the right to investigate and, at our discretion, take appropriate legal action against anyone who violates these Terms of use & Privacy Policy or the Acceptable Use Policy, including without limitation, removing any offending communication from the Services, and terminating the account of such violators or blocking your use of the Services, as said below in article 13 (Termination).
By posting Posted Information through the Services, you agree to and hereby do grant, and you represent and warrant that you have the right to grant, to the company and its contractors an irrevocable, perpetual, royalty-free, fully sub licensable, fully paid up, worldwide license to use, copy, publicly perform, digitally perform, publicly display, and distribute such Posted Information and to adapt, edit, translate, prepare derivative works of, or incorporate into other works, such Posted Information.
11) Disclaimer warranty
You are responsible for choosing your own course provider, including without limitation, determining whether the applicable course provider is suitable for your educational needs based on specialty, experience, qualification, licenses and other important facts and circumstances that could impact your experience.
we provide the services “as is” and “as available.” We make no express or implied warranties or guarantees about the services. to the maximum extent permitted by law, we hereby disclaim all such warranties, including all statutory warranties, with respect to the services and the site, including, without limitation, any warranties that the services are merchantable, of satisfactory quality, accurate, fit for a particular purpose or need, or non-infringing. We do not guarantee that the results that may be obtained from the use of the services will be effective, reliable, or accurate or will meet your requirements. We do not guarantee that you will be able to access or use the services (either directly or through third-party networks) at times or locations of your choosing. We are not responsible for the accuracy, reliability, timeliness, or completeness of information provided by users of the services or any other data or information provided or received through the services. except as expressly set forth herein, the company makes no warranties about the information systems, software and functions made accessible through the services or any other security associated with the transmission of sensitive information. The company does not warrant that the site or the services will operate error-free, bug-free, or free from defects, that loss of data will not occur, or that the services, software or site are free of computer viruses, contaminants or other harmful items.
We make no representations or warranties of any kind, express or implied, with respect to our online courses or the Platform as our role here is to mediate between the vendors and the applicants to the course. Notwithstanding, we are not responsible for the content held in class.
12) Limitation of liability
To the fullest extent permitted by law, we will not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform or our online courses, even if we have been advised of the possibility of such damages.
While we’re always improving, and we hope you have an excellent experience with the online courses, your sole and exclusive remedy for any dispute with us is the cancellation of your account.in no event shall we be liable to you (or to any third party claiming under or through you) for any indirect, special, incidental, consequential or exemplary damages arising from your use of, or inability to use, the site and/or the services. no exclusions apply to any claims for lost profits, lost data, loss of goodwill, computer failure or malfunction, any other commercial damages or losses, or negligence of online courses provider utilized through use of the services, even if we knew or should have known of the possibility of such damages.
13) Termination
If you’re not using the Service appropriately, we’ll want to work with you to set things straight. But we reserve the right, if we determine it is best, to terminate, suspend and/or deactivate your account immediately, without notice, if there has been a violation of this Agreement, applicable laws or other policies and terms posted on the Site & mobile application or through the Services by you or by someone using your Credentials. We may also terminate, suspend or deactivate your account for any other reason, including inactivity for an extended period. The company shall not be liable to you or any third party for any termination, suspension or deactivation of your access to the Site and/or the Services. Further, you agree not to attempt to use the Site & mobile application and/or the Services after any such termination, suspension or deactivation (except where deactivation is due solely to inactivity, and you are permitted to create another account).
14) Indemnification
Upon a request by us, you agree to defend, indemnify, and hold harmless us, our employees, contractors, officers, directors, agents, parent and other affiliates, from all liabilities, claims, demands and expenses, including attorney’s fees, that arise from or are related to (a) your use of the Site and/or Services, or (b) the violation of this Agreement (including without limitation the Terms of Use, the Acceptable Use Policy, and the Terms of use), or of any intellectual property or other right of any person or entity, by you or any person using your Credentials.
In case of no violation of such terms and conditions, we will refund payment for any course that has not yet been started, but no fees can be refunded for the courses that have been started, in case the user wanted to cancel his subscription to the online course.
The termination does not entitle any person to a refund whether partially or totally.
15) Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the Egyptian Law without giving effect to any principles of conflicts of law. Any legal action or proceeding arising under or related to this Agreement shall be brought exclusively before the Egyptian courts located in Cairo, and you hereby consent to the personal jurisdiction and venue of such courts.
16) Entire agreement
This Agreement and any supplemental terms, policies, rules and guidelines posted through the Services, each of which are incorporated herein by reference, including the Terms of use & Privacy Policy, the Acceptable Use Policy and the Terms of use, constitute the entire agreement between you and us and supersede all previous written or oral agreements. If any part of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. The failure of the company to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
17) Assignment
We may assign this Agreement at any time, including, without limitation, to any parent, subsidiary, or any affiliated company, or as part of the sale to, merger with, or other transfer of our company to another entity. You may not assign, transfer or sublicense this Agreement to anyone else and any attempt to do so in violation of this section shall be null and void.
18) Waiver
The failure of either party to enforce any provision of this Agreement shall not be deemed a waiver of such provision or any other provision of this Agreement.
19) Language
This Agreement has been provided in the English and Arabic languages, and in case of any inconsistency between the translated texts in Arabic and the English text, the English text shall prevail.
Acceptable Use Policy
Here at the Platform and the application, we’re committed to making our service safe, caring, and accessible for everyone. That’s why we created these terms, which explain the rules for using the Platform. Thank you for reading, and for helping us deliver a better education experience!
This Acceptable Use Policy (“AUP”) is incorporated by reference into ED World, (“the company,” “we,” or “us”) Terms of Use and governs your use of the Site and Services (as such terms are defined in the Terms of Use). Any capitalized term used but not defined in this AUP shall have the meaning in our Terms of Use. BY USING OR OTHERWISE ACCESSING THE SERVICES, AND/OR BY REGISTERING WITH US, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ THIS AUP, UNDERSTAND ITS TERMS, AND AGREE TO BE LEGALLY BOUND BY ITS TERMS. IF YOU DO NOT AGREE WITH THIS AUP, YOU CANNOT USE THE SERVICES.
1) RESTRICTED USES
You agree not to use the Services in any unlawful, infringing, tortious or harmful manner; in any way that violates another party's intellectual property, privacy, or other rights; or in any way that otherwise interferes with the operation, use or enjoyment of any service, system, or other property.
Without limiting any of the foregoing, you agree that you shall not (and you agree not to allow any third party to):
copy, modify, adapt, translate, or reverse engineer any Content (as defined in the Terms of Use) or portion of the Site, its content or materials and/or the Services.
remove any copyright, trademark or other proprietary rights notices contained in or on the Site and/or the Services or in or on any Content.
use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve or index any portion of the Site and/or the Services;
access or retrieve any Content or portion of the Site and/or the Services for purposes of constructing or populating a searchable database of reviews.
reformat or frame any Content or portion of the web pages that are part of the Site and/or the Services;
fraudulently or intentionally misuse the Services, including without limitation scheduling an online course with a professor, tutor Teacher which you do not intend to keep, or scheduling an appointment for Designated Provider Services (as defined in the Terms of use) which you do not intend to pay using the Transaction Processing Services (as defined in the Terms of use);
create user accounts, book online courses or submit Posted Information by automated means or under false or fraudulent pretenses;
collect or store personal data about other users in connection with the prohibited activities described in this paragraph; or
use any means, including software means, to conduct web scraping of any portion of the Site, its content, or materials and/or the Services
No Spam
You may not use contact information provided by our users or the vendors, or harvest such information for the purpose of sending, or to facilitate the sending of, unsolicited bulk communications, such as SPAM. You may not allow others to use your account to violate the terms of this section. We may immediately terminate your registration or access to the Services and take other legal action if you or anyone using your Credentials violates these provisions.
2) USER CONTENT
Pursuant to the Terms of Use, you may submit feedback, submit enquiries, and participate in the other interactive and community features of the Site (collectively “Posted Information”). In providing feedback, please give clear, honest information about the vendor and your experiences, but do not use inappropriate language, make gratuitous personal criticisms or comments or provide information that others could use to determine your identity. When participating in interactive or community aspects of the Service, please do not post any information that another user or the online course provider may use to individually identify you, but please do include all relevant information in a concise manner to help us provide you with a helpful response.
We reserve the right to publish your Posted Information as part of the Services and to also remove your Posted Information for any reason. We are not, however, responsible for any failure or delay in posting or removing Posted Information. Keep in mind that the Posted Information of others is simply opinion and should not be relied on.
Without limiting the generality of the foregoing:
You are solely responsible for any Posted Information that you submit, publish or display through the Services or transmit to other members and/or other users of the Site or the application.
You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. You may not submit any content or material that infringes, misappropriates, or violates the intellectual property, publicity, privacy or other rights of any party.
You may not provide any Posted Information that falsely expresses or implies that such content or material is sponsored or endorsed by ED World.
You may not provide any Posted Information that is unlawful or that promotes or encourages illegal activity.
You understand and agree that Ed World may (but is not obligated to) review and delete any Posted Information that in the sole judgment of ED World violates the Terms of use & Privacy Policy or this AUP, or which might be offensive, illegal, or that might violate the rights of, harm, or threaten the safety of other users or members of the Services and/or other Platform users
You agree that you will only provide Posted Information that you believe to be true.
You may not submit Posted Information that:
is false, deceptive, or misleading;
harasses or advocates harassment of another person;
involves the transmission of unsolicited mass mailing or "spamming";
violates, infringes or misappropriates the intellectual property or other rights of any person;
violates antitrust, competition, or consumer protection laws;
is threatening, abusive, obscene, defamatory or libelous; or
is pornographic or sexually explicit in nature.
The foregoing is a partial list of the kind of content and communications that are illegal or prohibited on/through the Site. The Company reserves the right to investigate and take appropriate legal action in accordance with the Terms of Use.
3) COPYRIGHT DISPUTE POLICY
Our policy is to (a) block access to or remove material that it believes in good faith to be copyrighted material that has been illegally copied and distributed by any of our advertisers, affiliates, content providers, members, or other users; and (b) remove and discontinue Service to repeat offenders.
4) UPDATES AND CHANGES TO THE ACCEPTABLE USE POLICY
The effective date of this Acceptable Use Policy is set forth at the top of this webpage. We will notify you of any material change by posting a notice on this webpage. Your continued use of the Services after the effective date constitutes your acceptance of the amended Acceptable Use Policy. We encourage you to periodically review this page for the latest information on acceptable uses of the Services. The amended Acceptable Use Policy supersedes all previous versions. IF YOU DO NOT AGREE TO FUTURE CHANGES TO THIS ACCEPTABLE USE POLICY, YOU MUST STOP USING THE SERVICES AFTER THE EFFECTIVE DATE OF SUCH CHANGES.
Return & Refund Policy
Since online and in person classes require multiple arrangements on behalf of the Vendor, there are deadlines for making order cancellations and refund requests.
1) Eligibility
At the request of the user, orders of online, hybrid, in person, and any other classes ordered through ED World classes can be fully refunded up until three days prior to the scheduled start date of a class. After three days prior to the start date of classes, orders cannot be partially or fully refunded.
2) Requesting a Refund
If you are eligible and desire a refund, requests it from the Order details page or email (info@edworld) to request a refund citing the order number.
3) Payment of the Refund
Refunds will be reimbursed no sooner than one month after the scheduled start date of the class ordered by the user. The Vendor will provide the refund to the Bank card used in placing the order. If that is not possible or difficult or if the user did not user a card, the Vendor will attempt to provide the refund via bank transfer. In such a case, the Vendor will require the bank account of the User to make such refund. If the user has not provided correct bank account information or if that's not possible or difficult or if the user is not reachable, it's the responsibility of the user to request a cash payment from the Vendor, the provision of which will be done at the Vendor's official address.
4) It is the responsibility of the Vendor, not ED World, to provide the refund.